Terms and Conditions

Conditions of Sale

Late arrival may result in non-admittance to the venue or a part of the venue until a suitable break in performance and/or at the discretion of the management.

No drugs, weapons, lasers, photographic or recording equipment is allowed. Most venues do not allow food, drinks, glass containers or alcohol. Check policy with the venue prior to attending.

Tickets only valid for entry/service when purchased from an authorised Gticketing outlet.

Gticketing collects your individual information in case of an event cancellation or change. If you fail to supply sufficient and appropriate contact information Gticketing is not responsible for failure to contact you.

Scalping of tickets is an offence. Refer to condition relating to purchasing tickets from authorised Gticketing outlets. Please note tickets purchased from any other source (auctions etc.) may result in refusal of entry.

It is a condition of entry to performances that a search of person or possessions may be required at the time of entry to the Venue. If concerned please consult the Venue.

Proof of concession entitlement will be required at time of entry. The Venue has the right to evict a Ticket Holder if they cannot provide proof of their concession entitlement or if he or she refuses to surrender any prohibited object or article that is not permitted to be brought into the venue.

If the Ticket Holder is behaving in a manner which may cause property damage or threatens the safety of performers, other ticket holders or that reasonably interferes with other ticket holders enjoyment of the performance or if a ticket holder refuses to remain in the area designated on their ticket.

Tickets are sold by a Gticketing representative as an agent for and on behalf of the organisation, venue, management and/or promoter ("the seller") responsible for the service, event or performance for which it is sold. All complaints or claims are the responsibility of the seller and not Gticketing, Gelament Event Management, Gticketing.com, Gticketing.com.au or their representatives.

The right of admission is reserved as provided in the seller's conditions, any ticket wallet or any other documentation made available at the time of purchase and/or on line at www.gticketing.com.au. If there is conflict with any of the conditions, these conditions prevail. These conditions cannot be varied except by written agreement with Gticketing.

No refunds or exchanges will be available except as provided in the seller's conditions. The service charge and merchant fee is not refundable. Refunds due to cancelled events are made by the event organiser directly. Refunds are at the discretion of the event organiser and refunds will not be issued unless an event is cancelled.

The right is reserved to add, withdraw or substitute artists, to vary advertised programs, seating arrangements, and audience capacity and to vary the venue with or without notice.

All prices are subject to change without prior notice.

Tickets will not been posted out, this email is your ticket. Please print this email and take it with you to the event for entry.

Lost tickets. Replacement tickets may be requested by emailing contact@gticketing.com.au. Please include your name, address, phone and email address. Tickets will only be re-issed to the email address that was used on the original purchase. Replacement of tickets may take up to 72 hours. Gticketing reserves the right not to replace tickets at it's sole discression.

Ticket holders attending the event do so at their own risk.

Beware: If you obtain a counterfeit, forged or stolen ticket you may be liable to prosecution.

Disputes and Refunds

Advanced Scripting, Gelamen Event Managment, Gticketing, Gticketing.com and Gticketing.com.au provide a platform on which to purchase tickets for events. The events themselves are the sole responsibility of the event organiser. If you feel you are eligable for a refund or wish to dispute any charges, please contact the event organiser ("the seller") directly. All complaints or claims are the responsibility of the seller and not Gticketing, Gelament Event Management, Gticketing.com, Gticketing.com.au, Advanced Scripting or their representatives.

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